Privacy Policy

Overview

Master Lubbock Deck & Fence ("we," "us," or "our") operates the website located at lubbockdeckandfence.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and your rights regarding that information. By using our website, you agree to the practices described here.

Information We Collect

Information you provide directly

When you fill out a contact form, request an estimate, or send us an email, you may provide your name, phone number, email address, home address, and a description of your project. We collect only the information you choose to give us.

Information collected automatically

When you visit our website, certain technical information is collected automatically. This may include your IP address, browser type, device type, operating system, referring URL, pages visited, and the date and time of your visit. This information is collected through standard web server logs and third-party analytics tools such as Google Analytics. We use this data in aggregate to understand how visitors use the site and to improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and to collect analytics data. Third-party services embedded on our site, such as Google Analytics or our contact form provider, may also set their own cookies. You can disable cookies in your browser settings, but doing so may affect how some features of the site work. We do not use cookies to track you across other websites or to serve targeted advertising.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request.
• To schedule and complete work at your property.
• To communicate with you about your project, follow up after completion, or share relevant updates about our services.
• To understand how visitors use our website and to improve its content and performance.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your information with third parties only in limited circumstances:

• Service providers. We may share information with companies that help us operate our website or manage communications, such as our contact form provider or email platform. These providers are only permitted to use your data to perform services on our behalf.
• Legal requirements. We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction, subject to the same privacy protections described here.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy - typically for the duration of our business relationship and a reasonable period after. Contact form submissions and project communications are kept in our records for business and legal purposes. Analytics data is retained according to the settings of the third-party analytics platform we use. You may request deletion of your personal information at any time by contacting us directly.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request that we delete your personal information, subject to any legal retention obligations.
• Opt out of any marketing communications we may send.

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and this policy does not apply to them. We encourage you to review the privacy policy of any external site you visit.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, you can reach us at: